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Discounts can receive a bad press because people associate them with unwanted extra goods or wait for a sale. Offering a discount, however, may increase client lifetime value, encourage long-term customer loyalty, and promote customer acquisition when done with thought and plan.
In this post, we’ll use a strategic perspective to examine some fundamental ideas, such as when it makes sense to provide discounts, which discounting tactics to employ (and which to eschew), and how to build lasting connections with customers by making thoughtful offers.
Advantages Of Offering Discounts To Customers
For obvious reasons”they save money and feel like clever consumers”customers adore discounts. But there are even subtler ways that businesses profit from offering such reductions.
Drive Website Traffic
You’re nearly likely to increase the amount of visitors to your website when you advertise a special deal via social media, email, display advertisements, or word-of-mouth recommendations. This may result in more sales, leads, and exposure for your company.
Create a specific landing page that is geared to the audience you are targeting with your deal to make the most of that traffic. Connect with them with pertinent message and information, and make an effort to offer benefits outside the discount. Think about how you can promote content downloads, email signups, and other actions that will help you establish a long-lasting brand relationship with your new clients.
Attract New Customers
Building awareness and interest is the first step in the customer acquisition process, and discounts are a tried-and-true approach to achieve that. Discounts draw people in and they often spread by word-of-mouth, which is an effective approach to reach new clients while limiting customer acquisition expenditures.
Meet Sales Goals
Even while the reduced goods and services you provide will often generate the most sales, the increased traffic to your store or website implies that other products also come to the attention of customers and turn them into prospective buyers. In other words, more people may make other purchases during the same shopping trip or website visit as a result of the increased traffic for one item.
Engage Existing Customers
Discounts serve more purposes than just consumer acquisition; they help maintain the loyalty and engagement of your present clientele. By fostering feelings of value and gratitude, special pricing may help increase brand loyalty. And it benefits the bottom line since satisfied, loyal customers are more likely to make larger purchases and have better customer lifetime values (CLV).
Boost Your Brand Reputation
Strategic discounts may really boost your brand’s reputation and image, especially if they are connected to an issue or group that your target market finds important.
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